Please read these Terms & Conditions carefully before registering an account or placing any bet or wager on the xg88 platform. By accessing our services, you agree to be bound by the provisions set out below.
Last Updated: January 2026The following summary highlights the most important aspects of your agreement with xg88. These do not replace the full clauses below — please read the complete Terms & Conditions in their entirety.
You must be at least 21 years of age and a resident of Indonesia to register and use the xg88 platform. Accounts held by minors will be closed immediately and any balances forfeited.
Transactions are processed in Indonesian Rupiah (IDR) via BCA, BRI, BNI, Mandiri, OVO, DANA, and GoPay. Minimum deposit is Rp 50,000. Withdrawals are subject to identity verification and bonus wagering conditions.
All bonuses carry wagering requirements that must be fulfilled before withdrawal. The standard wagering multiplier is 30x the bonus amount unless otherwise stated in the specific promotion's terms.
Each player is permitted to hold one account only. Duplicate accounts will result in suspension of all associated accounts and forfeiture of any pending balances or bonuses.
xg88 provides deposit limits, session timers, and self-exclusion tools. Players who feel gambling is negatively affecting them are encouraged to contact support immediately to activate protective measures.
These Terms are governed by applicable international gaming regulations. Any dispute that cannot be resolved through our internal complaints procedure will be referred to independent arbitration.
In these Terms & Conditions, the following definitions apply unless the context otherwise requires:
2.1 To register and use the xg88 Platform, you must satisfy all of the following conditions at the time of registration and on an ongoing basis:
2.2 xg88 reserves the right to request documentary proof of eligibility at any time. Failure to provide satisfactory documentation within a reasonable period will result in account suspension pending investigation.
Age Restriction: It is a serious violation of these Terms to register an account if you are under 21 years of age. xg88 employs active age-verification measures. Any account found to be held by a minor will be closed immediately, all funds forfeited, and the matter may be reported to relevant authorities.
3.1 To create an Account, you must provide accurate, current, and complete information as prompted by the registration form, including but not limited to:
3.2 You are responsible for maintaining the confidentiality of your Account credentials. Do not share your username or password with any third party. xg88 will never ask you for your password via email, chat, or telephone.
3.3 Each Player is permitted to hold one Account only. Attempting to create multiple accounts — whether using the same or different personal details — constitutes a material breach of these Terms and will result in the immediate closure of all associated accounts.
3.4 You must notify xg88 immediately if you become aware of any unauthorised access to your Account by contacting our 24/7 support team via live chat.
3.5 xg88 reserves the right to decline any registration application at its sole discretion without being required to provide a reason.
4.1 Before a withdrawal can be processed, and periodically at our discretion, xg88 will require you to complete identity verification (KYC). The following documents may be requested:
4.2 All KYC documents are handled securely in accordance with our Privacy Policy.
4.3 xg88 reserves the right to suspend withdrawals or freeze an Account pending completion of KYC verification. Accounts that fail to complete verification within 30 days of request may be closed and remaining balances returned to the originating payment method after deducting any bonus-related liabilities.
5.1 All deposits are accepted in Indonesian Rupiah (IDR / Rp). The following payment methods are currently supported:
5.2 The minimum deposit amount is Rp 50,000. The maximum deposit per transaction may vary by payment method and player tier; consult our support team for current limits applicable to your account.
5.3 Deposits are credited to your Account balance upon confirmation of receipt by xg88's payment system. Bank transfer deposits made during standard Indonesian banking hours (Monday–Friday, 08:00–21:00 WIB) are typically confirmed within five minutes. Transfers initiated outside these hours may take longer to process.
5.4 You may only deposit funds from a payment account registered in your own name. Deposits from third-party accounts — including shared family bank accounts — are not permitted and may result in account suspension.
5.5 xg88 does not charge a processing fee for deposits; however, your bank or e-wallet provider may apply their own transaction fees, for which xg88 accepts no responsibility.
Important: Always use the exact transfer amount and reference number provided at the time of deposit. Deposits made with incorrect reference details may be delayed and will require manual verification by our payments team.
6.1 Withdrawal requests may be submitted at any time through the Account dashboard. The minimum withdrawal amount is Rp 100,000.
6.2 Withdrawals will only be processed to a payment account registered in the same name as the xg88 Account. xg88 does not process withdrawals to third-party accounts under any circumstances.
6.3 Before any withdrawal is approved, the following conditions must be satisfied:
6.4 Approved withdrawals are typically processed within 1–3 business hours during operational hours (08:00–22:00 WIB). Requests submitted outside these hours will be queued for processing at the next available window.
6.5 xg88 reserves the right to conduct additional security checks on withdrawal requests exceeding Rp 10,000,000 per transaction, which may extend processing times.
6.6 In the event that a Player's Account is found to have benefited from a technical error, system glitch, or misquoted odds, xg88 reserves the right to void the relevant bets and recover any incorrectly credited funds prior to processing a withdrawal.
7.1 xg88 offers various promotional bonuses including welcome bonuses, reload bonuses, cashback offers, referral rewards, and seasonal promotions tied to events such as Idul Fitri, Ramadhan, and Indonesian Independence Day (17 August). Each promotion is subject to its own specific terms in addition to the general provisions below.
7.2 Wagering Requirements: Unless a specific promotion states otherwise, all bonus funds are subject to a wagering requirement of 30x the bonus amount before the bonus balance or any winnings derived from it become eligible for withdrawal.
7.3 Bonus funds and real-money funds are tracked separately in your Account. Real-money funds may be withdrawn at any time (subject to KYC and minimum withdrawal rules); bonus funds and associated winnings remain locked until the wagering requirement is fulfilled.
7.4 The following bet types and games may be excluded from or contribute at a reduced rate toward wagering requirements:
7.5 Bonuses are intended for personal recreational use only. xg88 reserves the right to withhold or reclaim bonuses where there is evidence of bonus abuse, including but not limited to: placing offsetting bets across multiple accounts, wagering patterns designed solely to fulfil requirements without genuine gameplay risk, or coordinated multi-account activity.
7.6 Bonuses have an expiry period, which will be stated in the relevant promotion's terms. Any bonus and associated winnings that remain subject to an unfulfilled wagering requirement at the time of expiry will be forfeited.
Tip: You may choose to decline a bonus offer during the deposit process. If you prefer to deposit without claiming a bonus — for example, to avoid wagering requirements on your withdrawal — simply do not opt in to any available promotion during that session.
8.1 All bets and wagers placed on the xg88 Platform are subject to the specific rules of the relevant sport, event, or game type. Market-specific rules are accessible within each betting market or game lobby.
8.2 xg88 offers betting markets including but not limited to: 1X2, Asian Handicap, Over/Under totals, Both Teams to Score (BTTS), Correct Score, First Goalscorer, and mix parlay (accumulator) bets across football leagues including BRI Liga 1, EPL, La Liga, Serie A, Bundesliga, and the UEFA Champions League.
8.3 xg88 reserves the right to:
8.4 In live casino games, the results generated by Evolution Gaming, Pragmatic Play Live, and other certified providers are final. xg88 does not interfere with game outcomes. Disconnection from a live game session does not automatically void a bet; if the hand or round was completed by the game system, the result stands.
8.5 For slot games supplied by providers including Pragmatic Play, NetEnt, Microgaming, Pocket Games Soft, and Spribe, all outcomes are determined by certified Random Number Generators. RTP (Return to Player) percentages for each title are disclosed within the game information panel.
9.1 The following activities are strictly prohibited on the xg88 Platform and constitute grounds for immediate account suspension and forfeiture of balances:
9.2 xg88 employs sophisticated fraud-detection technology. Where prohibited activity is identified or reasonably suspected, xg88 reserves the right to suspend the Account, withhold withdrawal processing, and refer the matter to relevant authorities without prior notice to the Account holder.
10.1 xg88 is committed to promoting responsible gaming and takes its duty of care toward Players seriously. We provide a range of tools to help Players manage their gambling activity:
10.2 xg88 enforces a strict 21+ age policy. We reserve the right to request age-verification documents at any stage. Any Account found to be held by a person under 21 years of age will be immediately closed.
10.3 If you believe your gambling is becoming a problem, please contact our 24/7 support team immediately. For full details on our responsible gaming framework, visit our dedicated Responsible Gaming page.
11.1 All content on the xg88 Platform — including but not limited to text, graphics, logos, icons, images, audio clips, data compilations, and software — is the property of xg88 or its content suppliers and is protected by applicable intellectual property laws.
11.2 You are granted a limited, non-exclusive, non-transferable licence to access and use the Platform for personal, non-commercial purposes only. This licence does not permit you to:
11.3 All trademarks, service marks, and trade names displayed on the Platform are the proprietary marks of xg88 or their respective owners. Nothing in these Terms grants you any right to use them.
12.1 The xg88 Platform is provided on an "as is" and "as available" basis. To the fullest extent permitted by applicable law, xg88 disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
12.2 xg88 shall not be liable to you for any loss or damage arising from:
12.3 In no event shall xg88's total liability to you in connection with any single claim exceed the net deposits made by you to your Account in the 30-day period preceding the event giving rise to the claim, up to a maximum of Rp 10,000,000.
12.4 Nothing in this clause shall exclude liability for fraud, wilful misconduct, or death or personal injury caused by negligence.
13.1 Your privacy is important to us. The collection, storage, and use of your personal data is governed by our Privacy Policy, which is incorporated into these Terms by reference.
13.2 By registering an Account, you consent to the processing of your personal data as described in the Privacy Policy, including the sharing of data with third-party KYC verification providers and payment processors as necessary to operate the Platform.
13.3 xg88 will retain your personal data for as long as your Account is active and for a period thereafter as required by applicable regulations or internal risk-management procedures.
14.1 xg88 reserves the right to amend, update, or replace these Terms & Conditions at any time. Where changes are material, we will provide reasonable advance notice via email to your registered address or via an in-platform notification.
14.2 The "Last Updated" date at the top of this page will reflect the date of the most recent revision. Continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Terms.
14.3 If you do not agree with any amendment, you should cease using the Platform and contact our support team to close your Account and withdraw any remaining balance prior to the amendment's effective date.
15.1 These Terms & Conditions are governed by and construed in accordance with applicable international gaming regulations and the laws of the jurisdiction in which xg88 is licensed to operate.
15.2 In the event of any dispute, complaint, or claim arising out of or in connection with your use of the Platform, you should first contact xg88's customer support team to attempt an informal resolution. Our team will endeavour to respond to all formal complaints within 5 business days.
15.3 If a dispute cannot be resolved through our internal complaints procedure within 30 days, either party may refer the matter to independent arbitration. The arbitrator's decision shall be final and binding on both parties.
15.4 Nothing in this clause affects your statutory rights as a consumer under the laws of Indonesia.
16.1 If you have any questions, concerns, or complaints regarding these Terms & Conditions, please contact our support team through the following channel:
Email: [email protected]
16.2 Our customer support team is available 24 hours a day, 7 days a week via live chat on the Platform. Indonesian-speaking agents are available at all times.
16.3 For formal complaints, please provide your Account username, a clear description of the issue, and any supporting documentation. This will allow our team to investigate and respond as efficiently as possible.
Our support team is available around the clock to clarify any aspect of these Terms & Conditions. You can also explore our FAQ for quick answers or review our Privacy Policy for data-related queries.